Last Updated: October 2026

At Pink Flash BD (pinkflashbd.com), we are dedicated to delivering your favorite cosmetics and beauty products quickly, securely, and transparently across all 64 districts of Bangladesh. Please review our complete shipping policy below.

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1. Shipping Coverage & Delivery Areas

We deliver nationwide across Bangladesh through trusted local logistics and courier services (such as Steadfast, Pathao, or Paperfly). Whether you reside within Dhaka or outside Dhaka, your order will be delivered directly to your doorstep or designated courier pickup branch.

2. Order Processing Time

• Order Cutoff Time: 5:00 PM (GMT+06:00) Bangladesh Standard Time.
• Handling / Processing Time: All orders are processed, quality-checked, and packaged within 24 to 48 hours (1–2 business days), Saturday through Thursday.
• Orders placed on Fridays or national public holidays will be processed on the next available business day.

3. Delivery Timeframes & Shipping Rates

Delivery charges and transit times are calculated transparently and displayed during checkout:

Destination	Estimated Transit Time	Standard Shipping Rate
Inside Dhaka Metro	2 to 3 Business Days	৳70 BDT
Around Dhaka (Sub-districts)	2 to 4 Business Days	৳100 BDT
Outside Dhaka (All Districts)	3 to 5 Business Days	৳120 BDT

*Free shipping promotions may apply during special campaigns or for qualifying cart orders as announced on our website banner.

4. Order Confirmation & Tracking

• For Cash on Delivery (COD) orders, our customer support team may place a brief verification call or send an SMS before packing your parcel.
• Once your package is handed over to the courier partner, you will receive an SMS and/or email containing your consignment tracking number and courier link to monitor the delivery status in real-time.

5. Delivery Delays

While we make every effort to deliver within the specified timelines, unforeseen delays may occasionally occur due to extreme weather conditions, political strikes, roadblocks, or regional courier service disruptions. In such cases, our team will assist you in coordinating with the courier.

6. Damaged, Tampered, or Missing Items

We take special care in wrapping fragile cosmetics safely. However, if your parcel arrives visibly damaged or tampered with:

• Please record a quick unboxing video while opening the parcel.
• Notify our customer service team within 24 hours of receiving the package with photos/videos of the damaged item.
• We will arrange a swift replacement or refund according to our Refund Policy.

7. Shipping Support & Inquiries

If you have any questions regarding your parcel's status, delivery modifications, or shipping queries, please contact us:

• Store Name: Pink Flash BD
• Address: 136 New Circular Road, Dhaka 1205, Bangladesh
• Phone: +8801610563221
• Email: customercareforpinkflashbd@gmail.com
• Support Hours: Saturday to Thursday, 9:00 AM – 7:00 PM